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Privacy Policy
Last updated: 08/28/2025
Katie Pullen Agency LLC (“we,” “our,” “us”) values your trust. Protecting your personal information is part of our responsibility as a licensed insurance agency in the State of New York. This Privacy Policy explains the types of information we collect, how we use it, how we protect it, and the choices you have.
1. Information We Collect
Depending on the insurance products or services you request, we may collect:
Personal Identifiers: Name, address, email address, phone number, date of birth, driver’s license number, Social Security number.
Financial Information: Credit history, payment information, banking details.
Insurance Information: Policy numbers, claims history, coverage details, vehicle and property information.
Health/Medical Information: If required for life, health, or disability insurance.
Technical Information: IP address, browser type, and device identifiers.
Website/Usage Data: Pages you visit, forms you submit, and interactions with our site, collected through cookies, analytics tools, and similar technologies.
We may also obtain information from third-party lead sources, consumer reporting agencies, or public records as part of providing quotes and services.
2. Purpose of Collection
We collect and use personal information for the following purposes:
2.2. To provide insurance quotes, issue and service policies, and process claims.
2.3. To communicate with you about your policies, renewals, or account.
2.4. To personalize your experience and improve our website and services.
2.5. To offer related insurance products, promotions, or customer retention programs.
2.6. To meet legal, regulatory, and compliance requirements.
3. Data Storage and Retention
Your information may be stored in:
Allstate secure systems (our primary carrier platform).
GoHighLevel CRM and marketing systems used by our agency to manage communication.
We retain personal information only as long as necessary to fulfill the purposes described, comply with laws and regulations, or resolve disputes.
4. Information Sharing
We do not sell your information. We may share it only as allowed by law and as necessary to provide insurance services:
With insurance carriers and underwriters to quote, issue, and service policies.
With trusted vendors who assist with technology, marketing, or data processing.
When required by regulators, courts, or law enforcement.
5. Cookies and Tracking
Our website uses cookies and tracking technologies such as Google Analytics and Facebook Pixel. These help us:
Understand site usage and traffic patterns.
Improve your browsing experience.
Deliver relevant ads and marketing.
Most browsers allow you to control cookies through their settings. You may limit or disable cookies, but some site features may not function properly.
6. Data Security
We implement administrative, technical, and physical safeguards consistent with New York Department of Financial Services (NY DFS) cybersecurity requirements and federal regulations under the Gramm-Leach-Bliley Act (GLBA).
Data is password-protected and access is restricted.
Multi-factor authentication is used where required.
Information is encrypted in transit and at rest when applicable.
While we take reasonable steps to protect your data, no system is completely secure.
7. Your Rights
As a New York consumer, you have the right to:
Access your personal information.
Request corrections if your data is inaccurate.
Request deletion where applicable under law.
Opt out of marketing communications at any time.
To exercise these rights, please contact us using the information below.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect information from minors younger than 16.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at:
Katie Pullen Agency LLC
119 E Union St
Newark, NY 14513
Phone: (315) 331-3924
An Agency That Works For You!
Allstate Insurance is a licensed agency based in Newark, New York, providing coverage for individuals and businesses across the state. All insurance products and services are offered exclusively through licensed agents and are subject to underwriting approval, availability, and applicable New York state laws and regulations.
